Periodically, we may reveal general statistical information
about Maxbhi & its users, such as number of visitors, number and type of
goods and services purchased, etc. We reserve the right to communicate your
personal information to any third party that makes a legally-compliant request
for its disclosure.
In this policy, the words “we”, “ours”, “Living Things” and/or
“us” refer to M/s Wisethingz and “you” and/or “your” refer to our “customers”.
We collect and generate some data points about you.
Data by which you can be identified is termed as “Personal Data”.
Personal Data does not mean information that is freely available or accessible
in public domain.
Your Privacy is of utmost importance to us and protection of
your Personal Data is a key commitment for us.
Personal Data we may collect from you are as under:
Personal details (e.g. name, contact details including,
residential address) provided by you to us to avail various products/services
Your details including transaction history, balances, and
payment details, for effecting transfer of money through various payment
channels provided by us.
Images of documents/ photos required to avail any of our
Voice recordings of our conversations with our customer care
agent with you to address your queries/grievances.
Opinions provided by you to us by way of feedback or responses
Information obtained from your mobile device by way of using our
app like- device information (including storage, model, mobile network),
transactional and promotional SMS/app notifications.
Sharing of your
Any Personal Data that we have access to shall never be shared
without your consent.
In various processes / submission of applications / availment of
product/service offerings, we even seek your explicit consent to use / share
your Personal Data.
In our business and operational processes, we only share the
data on a partial and “need-to-know” basis to designated personnel or partners
or service providers.
We will share your data with competent/
legal/statutory/regulatory agencies / authorities or partners/service providers
acting on our behalf (as the case may be) in following cases:
Only for enabling the provision of the products/services availed
by you, strictly on a “need to know” basis and subject to applicable laws.
It is directed or required by legal/regulatory / statutory /
governmental authorities under applicable laws/regulations though a legally
It is required by financial institutions to verify, mitigate or
prevent fraud or to manage risk or recover funds in accordance with applicable
Usage of Your Personal
We use your Personal Data in our business activities for
providing our or our partners’ products/services and to perform, among other
actions, the following:
- to facilitate the proposed services;
- to undertake research and analytics for offering or improving
our products/services and service quality;
- to check and process your requirements submitted to us for
products/services and/or instructions or requests received from you in respect
of these products/services;
- to share with you, updates on changes to the products/services
and their terms and conditions;
- to take up or investigate any complaints/claims/disputes;
- to respond to your queries or feedback submitted by you;
- to verify your identity for us to provide products/services to
- to carry credit checks, screenings or due diligence checks as
lawfully required by us;
- to monitor and review products/services from time to time;
- to undertake financial/regulatory/management reporting, and
create and maintain various risk management models;
- for conducting audits and for record keeping purposes;
- for selective offers and promotions.
We may provide your personal information to our affiliates or
other trusted businesses or persons or service providers engaged by us, or
institutions that we partner with to assist us with providing you with
products/services to better serve your needs and interests, based on your
Purging of your
You may terminate the services at any point of time by informing
us about your choice. With this we will no longer provide your data for
external processing as mentioned above. However, we retain your Personal Data
as long as the purpose for its usage exists, after which the same is disposed
off by us except for any record retention required as per applicable law.
The provisions of various laws require your processed data,
transaction logs to be stored for longer periods post the deletion of an
account. Further, in the event of the pendency of any legal/regulatory
proceeding or receipt of any legal and/or regulatory direction to that effect,
we may be required by the law of the land to retain your Personal Data for
Please note that a “cookie” is a small piece of information
stored by a web server on a web browser so it can be later read back from that
We may use a cookie and tracking technology depending on the
No Personal Data will be collected via cookies and other
tracking technology; however, if you previously provided Personal Data, cookies
may be tied to such information.
Practices and Procedures
We take various steps and measures to protect the security of
your Personal Data from misuse, loss, unauthorised access, modification or
disclosure. We use the latest secure server layers encryption and access
control on our systems.
We have provided security to safeguard application by
You may contact us on any aspect of this policy or for any
discrepancies/grievances with respect to your Personal Data, by reaching us via
You can also write to us at:
42, Subodh Garden
Phone number: +91 9339818158
Policy Review &
This policy will be reviewed by us as and when required and the
same may change at any time. The latest will be available at www.wisethingz.com
While we will make reasonable efforts to keep you posted on any
we recommend that you review this policy periodically.
website, product/service website & mobile applications.